We follow the government and group laws of USA. Once the solutions are transported, we cannot get them back. After you upload your prescriptions, we can offer a discount in case the product is damaged during transit, or have expired or is deficient. In case you have an issue please mail us within 7 working days of getting the parcel. The mailing address is [email protected]
We will go through your complaint and necessary steps will be taken as soon as possible. We will also take care of that similar incidents do not take place in future.
If in any case your name comes in the lists of reimbursements, you can contact us and inform the same directly. If you reach out to your charge card organisation first, then we will not be able to reimburse you.